The second edition of this book has been fully updated to show how the DevOps way of working
has continued to adapt to changing technologies. The ITIL processes which were an integral part
of the DevOps world have been merged with the DevOps framework reflecting the current emphasis
on product models rather than viewing project and support models separately. This book starts
with the basics of digital transformation before exploring how this works in practice: that is
people processes and technology and org structures. It delves into value streams that are the
basis for ITIL and DevOps highlighting the differences between the methods of the past and new
methodologies needed to ensure products to meet contemporary expectations. This updated edition
includes new chapters that discuss digital transformation for business success introduce the
battle tank framework leading people in the digital world managing work in a remote working
model and the product-led transformation model. These new chapters provide the guidance
necessary to move beyond DevOps into a holistic digital transformation exercise. The ideas
recommendations and solutions you'll learn over the course of this book can be applied to
develop solutions or create proposals for clients and to deliver seamless services for DevOps
projects. What You Will Learn Understand digital transformation Leverage the battle tank
framework for digital transformation Gain insight into the confluence of DevOps and ITIL Adapt
ITIL processes in DevOps projects Move organizations from a project to a product-led model Lead
teams in a digital world Manage the work of remote teams Who This Book Is ForIT consultants and
IT professionals who are looking for guidance to strategize plan and implement digital
transformation initiatives design and redesign ITIL processes to adapt to the digital ways of
working moving organizations to product-led business and leading people and managing work in
the digital age.
