'A penetrating portrait of one of the most significant companies in the world' Ronan Farrow
author of Catch and Kill 'With the skill of an award-winning journalist Horwitz details the
inner workings of the tech giant and their outcomes... A must-read .' Scott Galloway
bestselling author of The Four Facebook had a problem. Along with its sister platforms
Instagram and WhatsApp it was a daily destination for billions of users around the world
extolling its products for connecting people. But as a succession of scandals rocked Facebook
from 2016 some began to question whether the company could control or even understood its
own platforms. As Facebook employees searched for answers what they uncovered was worse than
they could've imagined. The problems ran far deeper than politics. Facebook was peddling and
amplifying anger looking the other way at human trafficking enabling drug cartels and
authoritarians and allowing VIP users to break the platform's supposedly inviolable rules. It
turned out to be eminently possible to isolate many of Facebook's worst problems but whenever
employees offered solutions their work was consistently delayed watered down or stifled by a
company that valued user engagement above all else. The only option left was to blow the
whistle. In Broken Code award-winning Wall Street Journal reporter Jeff Horwitz tells the
riveting inside story of these employees and their explosive discoveries uncovering the
shocking cost of Facebook's blind ambition in the process.
