EAN: 9783031010583

SYNTHESIS LECTURES ON HUMAN-CENTERED INFORMATIC...

This book has two purposes. First  to introduce the study of work and the workplace as a method
for informing the design of computer systems to be used at work. We primarily focus on the
predominant way in which the organization of work has been approached within the field of
human-computer interaction (HCI)  which is from the perspective of ethnomethodology. We locate
studies of work in HCI within its intellectual antecedents  and describe paradigmatic examples
and case studies. Second  we hope to provide those who are intending to conduct the type of
fieldwork that studies of work and the workplace draw off with suggestions as to how they can
go about their own work of developing observations about the settings they encounter. These
suggestions take the form of a set of maxims that we have found useful while conducting the
studies we have been involved in. We draw from our own fieldwork notes in order to illustrate
these maxims. In addition we also offer some homilies about how to make observations  again 
these are ones we have found useful in our own work. Table of Contents: Motivation   Overview:
A Paradigmatic Case   Scientific Foundations   Detailed Description   Case Study   How to
Conduct Ethnomethodological Studies of Work   Making Observations   Current Status

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