EAN: 9783031010774

SYNTHESIS LECTURES ON HUMAN-CENTERED INFORMATIC...

This book is about how people (we refer to them as practitioners) can help guide participants
in creating representations of issues or ideas  such as collaborative diagrams  especially in
the context of Participatory Design (PD). At its best  such representations can reach a very
high level of expressiveness and usefulness  an ideal we refer to as Knowledge Art. Achieving
that level requires effective engagement  often aided by facilitators or other practitioners.
Most PD research focuses on tools and methods  or on participant experience. The next source of
advantage is to better illuminate the role of practitioners-the people working with
participants  tools  and methods in service of a project's larger goals. Just like participants
practitioners experience challenges  interactions  and setbacks  and come up with creative ways
to address them while maintaining their stance of service to participants and stakeholders. Our
research interest is in understanding what moves and choices practitioners make that either
help or hinder participants' engagement with representations. We present a theoretical
framework that looks at these choices from the experiential perspectives of narrative 
aesthetics  ethics  sensemaking and improvisation and apply it to five diverse case studies of
actual practice. Table of Contents: Acknowledgments   Introduction   Participatory Design and
Representational Practice   Dimensions of Knowledge Art   Case Studies   Discussion and
Conclusions   Appendix: Knowledge Art Analytics   Bibliography   Author Biographies

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