EAN: 9783031010958

SYNTHESIS LECTURES ON HUMAN-CENTERED INFORMATIC...

Social media platforms are the latest manifestation in a series of sociotechnical innovations
designed to enhance civic engagement  political participation  and global activism. While many
researchers started out as optimists about the promise of social media for broadening
participation and enhancing civic engagement  recent events have tempered that optimism. As
this book goes to press  Facebook is fighting a battle over the massive disclosure of user
information during the 2016 U.S. presidential campaign  social analytics company Cambridge
Analytica is being revealed as a major player in micro profiling voters in that same election 
bots and fake news factories are undermining democratic discourse via social media worldwide 
and the president of the United States is unnerving the world as a stream-of-consciousness
Twitter user. This book is a foundational review of current research on social media and civic
engagement organized in terms of history  theory  practice  and challenges. History reviews how
researchers and developers have continuously pushed the envelope to explore technology
enhancements for political and social discourse. Theory reveals that the use of
globally-networked social technologies touches many fields including political science 
sociology  psychology  media studies  network science  and more. Practice is examined through
studies of political engagement both in democratic situations and in confrontational
situations. Challenges are identified in order to find ways forward. For better or worse 
social media for civic engagement has come of age. Citizens  politicians  and activists are
utilizing social media in innovative ways  while bad actors are discovering possibilities for
spreading dissention and undermining trust. We are at a sobering inflection point  and this
book is your foundation for understanding how we got here and where we are going.

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