EAN: 9783031011849

SYNTHESIS LECTURES ON INFORMATION CONCEPTS RETR...

Chance  luck  and good fortune are the usual go-to descriptors of serendipity  a phenomenon
aptly often coupled with famous anecdotes of accidental discoveries in engineering and science
in modern history such as penicillin  Teflon  and Post-it notes. Serendipity  however  is
evident in many fields of research  in organizations  in everyday life-and there is more to it
than luck implies. While the phenomenon is strongly associated with in person interactions with
people  places  and things  most attention of late has focused on its preservation and
facilitation within digital information environments. Serendipity's association with unexpected
positive user experiences and outcomes has spurred an interest in understanding both how
current digital information environments support serendipity and how novel approaches may be
developed to facilitate it. Research has sought to understand serendipity  how it is manifested
in people's personality traits and behaviors  how it may be facilitated in digital information
environments such as mobile applications  and its impacts on an individual  an organizational 
and a wider level. Because serendipity is expressed and understood in different ways in
different contexts  multiple methods have been used to study the phenomenon and evaluate
digital information environments that may support it. This volume brings together different
disciplinary perspectives and examines the motivations for studying serendipity  the various
ways in which serendipity has been approached in the research  methodological approaches to
build theory  and how it may be facilitated. Finally  a roadmap for serendipity research is
drawn by integrating key points from this volume to produce a framework for the examination of
serendipity in digital information environments.

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