EAN: 9783031437694

SPRINGERBRIEFS IN INFORMATION SYSTEMS SMART S...

This book aims to improve the understanding of smart service innovations. It contributes to
evidence-based knowledge about service systems engineering and its embedding in service
ecosystems  in particular how existing reference process models can be extended by considering
actors  roles  activities and methods. At the same time  it aims to stimulate discussions on
how methods from different disciplines can be used and combined for the development of various
aspects of Smart Service Systems. Thus  the book offers support for practitioners to better
organize and execute SSI projects and to develop internal competencies.

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