EAN: 9783319569246

EXPLORING SERVICES SCIENCE KARTONIERT (TB)

This book constitutes the proceedings of the 8th International Conference on Exploring Services
Science  IESS 2017  held in Rome  Italy  in May 2017. The 33 papers presented in this volume
were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and
development areas related to Service Science foundations  service engineering and management 
service innovation  service orientation of processes  applications in service sectors and ICT
support for services. The presented papers were organized in topical sections named:
theoretical contributions: literature analysis and conceptual models  service systems analysis
and design  service organizations case studies and practices  and sustainability: service
ecosystems  environment control and transportation.

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