This book reports on practical approaches for facilitating the process of achieving excellence
in the management and leadership of organizational resources. It shows how the principles of
creating shared value can be applied to ensure faster learning training business development
and social renewal. In particular the book presents novel methods and tools for tackling the
complexity of management and learning in both business organizations and society. It covers
ontologies intelligent management systems methods for creating knowledge and value added. It
gives novel insights into time management and operations optimization as well as advanced
methods for evaluating customers' satisfaction and conscious experience. Based on two
conferences the AHFE 2017 International Conference on Human Factors Business Management and
Society and the AHFE 2017 International Conference on Human Factors in Management and
Leadership held on July 17-21 2017 in Los Angeles California USA the book provides both
researchers and professionals with new tools and inspiring ideas for achieving excellence in
various business activities.
