This book constitutes revised selected papers from the 11th international Global Sourcing
Workshop 2017 held in La Thuile Italy in February 2017. The 10 contributions included were
carefully reviewed and selected from 45 submissions. The book offers a review of the key topics
in sourcing of services populated with practical frameworks that serve as a tool kit to
students and managers. The range of topics covered in this book is wide and diverse offering
micro and macro perspectives on successful sourcing of services. Case studies from various
organizations industries and countries are used extensively throughout the book giving it a
unique position within the current literature offering.
