Synopsis: To change you have to leave your comfort zone. This is a very uncomfortable thought
and an even more uncomfortable road to travel. Both the thought and the journey can cause
long-lasting pain if procrastination takes the place of immediate action. Kaikaku (Japanese for
'radical change') is like slapping the face of someone who has fainted: they may have lost
consciousness but the sudden forceful impact can bring them back from a horrendous nightmare.
In this book the author describes how kaikaku is best applied to businesses how crises can be
prevented and what to do if you have just dealt with a crisis and do not want to get into a
new one anytime soon. True stories are used to illustrate the main topics of kaikaku and give
an insight into proven problem-solving methods. Some of them might not be entirely legal in all
countries but a slap on the wrist and a 'don't do it again' might be all you get if you're
caught out. Lean management is all about avoiding waste so this book is concise and to the
point - it avoids verbal diarrhoea so that the reader does not have to sift through the rubbish
to get to the good stuff.
