The UNHCR faces a multitude of challenges supporting refugees in South Africa. Technology can
be a powerful tool but poorly conceived IT projects can be a drain on resources. To strengthen
their impact UNHCR SA should focus on:-Needs Assessment: Collaborate with refugees to identify
their specific IT needs from communication tools to job training platforms.-Digital Literacy:
Bridge the digital divide by offering training programs on using and maintaining
technology.-Sustainability: Choose solutions with long-term viability considering factors like
local infrastructure and ongoing maintenance costs.-Local Partnerships: Partner with South
African tech companies and NGOs for expertise and on-the-ground support.By prioritizing these
strategies UNHCR SA can transform their IT projects into engines of empowerment fostering
self-reliance and a smoother integration process for refugees
