EAN: 9783658081119

EVALUATION OF GERMAN ACTIVE LABOUR MARKET POLIC...

For selected target groups  such as unemployed and disadvantaged youth  Christoph Ehlert
demonstrates that flexible and well-targeted programmes significantly improve employment
chances. To be effective  these programmes must combine individual coaching  classroom training
and temporary work. Apart from the programmes  the organisational framework in which the
programmes are allocated also influences the outcome. The author shows that the introduction of
customer service centres  that streamlined the customers through the counselling and placement
process  helped little in bringing unemployed back to work  while the introduction of action
programmes even worsened the situation for the unemployed and job-seekers. Whereas the
introduction of new placement software in German employment agencies led to an increase in
regular employment and to more sustainable placements that exhibit longer tenures.

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