Every person is unique! That is unquestionable. Nevertheless you will find recurring character
traits in your colleagues or neighbours that you have to deal with in your job and in everyday
life. Just think of the tough dog from the executive floor the clever fox from the controlling
department or the grumpy hedgehog from the facility management. In this second expanded
edition communications and negotiation expert Nello Gaspardo sketches nine different types by
using animal metaphors. He points out their strengths and weaknesses and tells you exactly what
you need to know when dealing with these people and how to interact with them correctly. The
book is an indispensable guide for all those who want to achieve their goals quickly both at
work and in everyday life by effectively working with other people.