This book introduces to problems which have a concern for each executive in the operative
management of industrial enterprises and is therefore e.g. also welcomed and expected by an
interviewed company (see appendix A). These problems arise beneath a lot of advantages from
the model of business process management which developed within the last few years. This model
gets more and more implemented to the larger industry enterprises and make new and great
demands on executive work. Business process management models contains beside the traditional
economic aim constructions the integrated management system which unites environment quality
and work safety as aims in itself. To draw one's attention to the changes which arise by the
business process management on traditional ideas the integrated management system was chosen
as a title of this book. It is not the aim to write again a new essay in addition to the
hundreds of already existing ones about business ethics or leadership. It is all about a
special perspective. In detail the scientific question and the goal of this book is to
represent the requirements for executives on lower and middle management levels which arise on
the one hand from the integrated management system and on the other hand from the changed
expectation attitude in society and finally to develop based on both of them a
practice-oriented solution with which these requirements can be met. To guarantee the validity
of the work it is at first necessary to get a short idea about the historical development to
business process management in order to define the surrounding in which this work is moving.
This is carried out in chapter 1. Secondly in chapter 2 is discussed whether the behaviour of
an executive must be penetrated by an ethical-moral basic understanding to do justice to not
only the expectations of the nteraction partners like customers capital givers supervisors
and employees but also to be successful overall in the long run. Even if already more than 400
books have dealt with business ethics the integration of these theories into the professional
practice of executives in a business process management on the basis of a scientific approach
is missing. So that the book enters new ground from this point of view. After the definition of
the business surrounding and general expectations towards the behaviour the special relevant
requirements which exists besides the known traditional economic aims on the basis of three
relevant standards of quality environment and safety and which apply to each executive in a
business process management respectively in an integrated management system will be worked out
thirdly in chapter 3. Fourthly on the basis of the general ethical-moral expectations towards
actions on the one hand and the concrete requirements from the standards on the other hand
arise subsequently in chapter 4 the guidelines for the behaviour of the executive in dealing
with the led to do justice similarly to all requirements around.
