Discover the key to positive workplaces and better results from one of Britain's most
successful leaders. 'Mr Timpson is a role model as an employer. Other businesses could learn
from his approach.' The Guardian ____________________________________________________________
The Happy Index: a tool designed to measure and enhance workplace satisfaction boost morale
and empower teams. ______________________________ James Timpson is renowned for leading with
empathy and understanding often by example. His acclaimed people-first approach to management
empowers colleagues putting measurable job satisfaction at the heart of corporate strategy.
The Happy Index invites readers into a world where employee happiness isn't just a buzzword -
it's a powerful catalyst for success that should be at the core of any successful organisation.
Drawing on his decades of experience leading one of Britain's best-loved high-street brands
Timpson shares the secrets behind his unique approach to 'upside-down' management. His
infectious passion for people shines through every page and in the very real measures he has
introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a
workforce comprised of at least 10 per cent ex-offenders at any one time Timpson shows the
value of an imaginative approach to hiring with a staff retention rate to be proud of. From a
leader who knows what it takes to build thriving organisations The Happy Index gives companies
start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their
working lives.
