EAN: 9780712655231

GETTING PAST NO - WILLIAM L URY KARTONIERT (TB)

We all want to get to yes  but what happens when the other person keeps saying no?   How can
you negotiate successfully with a stubborn boss  an irate customer  or a deceitful coworker? 
In Getting Past No   William Ury of Harvard Law School's Program on Negotiation offers a proven
breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: 
- STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE
REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE -
REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS   Getting Past No is the state-of-the-art book
on negotiation for the twenty-first century. It will help you deal with tough times  tough
people  and tough negotiations. You don't have to get mad or get even. Instead  you can get
what you want!

Aktuelle Preise zur EAN 9780712655231

Produktinformationen zur 9780712655231