EAN: 9781352002225

EFFECTIVE COMMUNICATION - NEIL THOMPSON KARTONI...

Communication is the basis of so much of what happens in the workplace and indeed in our
private lives. Without effective communication our lives are so much the poorer and with so
many more problems. This book  now in an updated third edition  is therefore an important and
valuable resource for anyone where success in their work depends on the quality of their
interactions  whether face to face  in writing or electronically. Divided into two parts  the
book focuses first on theoretical insights to provide a firm basis of understanding and then on
practice issues. Written in Neil Thompson's characteristically clear and accessible style  this
important book provides an essential foundation for making sure that we are communicating with
one another as effectively as possible.

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