Build enrich and transform customer experience using SharePoint Online. This book will
discuss different SharePoint Online approaches that you can use to enhance customer experience
including digital portals enterprise content management Microsoft Teams and much more.
Augmenting Customer Experience with SharePoint Online starts with an introduction to SharePoint
Online features you can adopt to create better digital customer experience and transformation.
Next you will learn about augmentation for user and customer experience followed by guidelines
and methods to develop smart and intelligent portals. Moving forward you will cover enterprise
and web content management in detail along with the challenges and benefits of using SharePoint
Online. The partner ecosystem is discussed next with a detailed discussion on working with
suppliers partners and vendors. Along the way you will see how to create smart solutions
using SharePoint Online and how to manage customer references. Finally you will go through the
use of SharePoint Online in different business sectors with the help of case studies. After
reading the book you will be able to adopt SharePoint Online features to augment customer and
user experience. What You Will Learn Augment customer experience Create smart and intelligent
portals for various business needs Efficiently manage enterprise and web content Enhance your
partner ecosystem for better collaboration Build SharePoint Online solutions Who This Book Is
For Anyone wanting to adopt SharePoint Online to develop portals content management systems
knowledge hubs reference captures or online foundries.
