EAN: 9781633694118

EVERYDAY EMOTIONAL INTELLIGENCE - DANIEL GOLEMA...

Fundamental frameworks for emotional intelligence and how to apply them every day. According to
research by Daniel Goleman  emotional intelligence has proved to be twice as important as other
competencies in determining outstanding leadership. It is now one of the crucial criteria in
hiring and promotion processes  performance evaluations  and professional development courses.
And it's not innate--it's a skill that all of us can improve. With this double volume you'll
get HBR's 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence.
That's 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the
field  curated by our editors--paired with smart  focused advice from HBR experts about how to
implement those ideas in your daily work life. With Everyday Emotional Intelligence  you'll
learn how to:Recognize your own EQ strengths and weaknessesRegulate your emotions in tough
situationsManage difficult peopleBuild the social awareness of your teamMotivate yourself
through ups and downsWrite forceful emails people won't misinterpretMake better  less
emotionally biased decisionsHelp an employee develop emotional intelligenceHandle specific
situations like crying at work and tense communications across different cultures

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