"This book blew my mind." (Adam Grant bestselling author of Originals). A former FBI hostage
negotiator offers a new field-tested approach to negotiating - effective in any situation.
After a stint policing the rough streets of Kansas City Missouri Chris Voss joined the FBI
where his career as a kidnapping negotiator brought him face-to-face with bank robbers gang
leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes
negotiations revealing the nine key principles that helped Voss and his colleagues succeed
when it mattered the most - when people's lives were at stake. Rooted in the real-life
experiences of an intelligence professional at the top of his game Never Split the Difference
will give you the competitive edge in any discussion. "Filled with insights that apply to
everyday negotiations." (Business Insider). "Chris Voss has few equals when it comes to
high-stakes negotiations. Whether for your business or your personal life his techniques
work." (Joe Navarro former FBI Special Agent and bestselling author of What Every BODY is
Saying).
