EAN: 9783031133961

SPRINGERBRIEFS IN SERVICE SCIENCE HEALTHCARE ...

Addressing the entire care chain  this book presents the outcomes of advanced research on
healthcare operations management based on real-world data and practices in China. It includes
hands-on methods and applications in this interdisciplinary research field  which combines
healthcare service  operations management  industrial engineering and information technology.
The content is divided into three parts  reflecting the entire care chain. The first part
discusses the pre-hospital service stage and explores resource deployment problems in emergency
medical service  such as ambulance allocation. The second part focuses on inpatient care
services  including staffing and task allocation among nurses and doctors based on
multi-project management under uncertainties. In addition  a highly promising diagnosis
approach is proposed and a specific algorithm is derived on the basis of real-world datasets
which can improve the diagnosis accuracy remarkably. In turn  the third part considers the
post-hospital service stage  which most often takes place at community hospitals  and provides
a quantitative evaluation and optimization of scheduling for tasks and team members for home
care services. The book is intended for a broad audience  including students  researchers and
practitioners working in various areas of healthcare management  service management  and
operations management.

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