This book constitutes revised selected papers from the 18th International Conference on
Enterprise Information Systems ICEIS 2016 held in Rome Italy in April 2016. The 23 papers
presented in this volume were carefully reviewed and selected from a total of 257 submissions
to ICEIS 2016. The volume also contains one invited talk in full paper length. The papers
selected to be included in this book contribute to the understanding of relevant trends of
current research on enterprise information systems including issues with regard to enterprise
engineering heterogeneous systems security software engineering systems integration
business process management human factors and affective computing ubiquitous computing
social computing knowledge management and artificial intelligence.
