Alan Coppin is a rare individual. His experience and insight span private and public sectors
charities and the Armed Forces. The vital importance of human capital is the thread which has
bound all this together. His book is a rich gold mine of data research wisdom and anecdote.
-Sir Gerry Grimstone chairman of Standard Life deputy chairman of Barclays non-executive
director of Deloitte and lead non-executive director at the Ministry of Defence In this new
book Alan Coppin a leader with extensive cross-sector experience draws on discussions with
leaders in the public and private sectors as well as from charities the military and trade
unions to offer you the ideas and practical applications that have proved effective in ensuring
human capital is properly valued and managed. Most business decisions are based on lag data -
historical reporting of what happened last month last quarter or last year. It's solid real
and comforting. Unfortunately it's also not a very good indicator of what might happen next.
The best lead data - information with genuine predictive power - comes from understanding your
people and what they can deliver.All major organizations claim that people are their greatest
asset and yet at the first sign of problems the first action they take is to fire people. Why
because employees are also an organisation's biggest liability in terms of cost - and their
cost is much easier to quantify than their value. But like any asset human capital will only
deliver its full value if it is properly understood measured and managed. The author offers
you the tools you need to take the issue beyond the HR department and satisfy the number
crunchers in the boardroom. With their help you can make human capital part of the normal
financial metrics essential to running a successful organisation. Isn't it time you understood
and managed the metrics that can predict your organization's future rather than relying on
those that simply report on its past?
