EAN: 9783658096694

TRUST AND INCIDENTS - KATJA BEITAT KARTONIERT (TB)

Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and
medical practitioners  Katja Beitat introduces a unique model to describe the dynamics of trust
building and deterioration with particular relevance to incidents in health care. Empirical
findings from studies in Australia and Germany  the two systems focused on in this book 
broadly support and expand the proposed dynamic model of trust. Specific communication 
competence and care related aspects impact on the trust relationship between patients and
practitioners which in return is considered essential for other trust relations in health care.

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