EAN: 9783658256272

SYSTEM TRUST - PATRICK SUMPF KARTONIERT (TB)

Frequently enabled by digitalization  great transformations are taking place in socio-technical
systems such as energy  telecommunications  and mobility. These transformations indicate
widespread shifts in societal infrastructure systems  rearranging relations between governments
industries  NGOs  and consumers. In this context  the question of trust in systems - as
introduced by sociologists Luhmann  Coleman and Giddens - acquires new urgency  as yet
uncommented upon in trust research  or socio-technical systems debates. Focusing on the energy
sector  Patrick Sumpf analyzes the meanings of system and trust to develop a framework for both
theoretical and empirical research  which is synthesized into an Architecture of Trust in
systems.

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