EAN: 9780349416380

WE NEED TO TALK - CELESTE HEADLEE KARTONIERT (TB)

BASED ON THE WILDLY POPULAR TED TALK WITH MORE THAN TEN MILLION VIEWS   Take a moment to
consider how many outcomes in your life may have been affected by poor communication skills.
Could you have been offered that job you really wanted? Saved a relationship? How is it that we
so often fail to say the right thing at the right time?  Journalist Celeste Headlee has
interviewed hundreds of people from all walks of life  and if there's one thing she's learned 
it's that it's hard to overestimate the power of conversation. In We Need to Talk   she
outlines the strategies that have made her a better conversationalist - and offers simple tools
that can improve anyone's communication. For example:   *BE THERE OR GO ELSEWHERE. Think you
can type up a few emails while on a business call  or hold a conversation with your child while
texting your spouse? Think again.   *CHECK YOUR BIAS. We all have blind spots that affect the
way we view others. Check your bias before you judge someone else.   *HIDE YOUR PHONE. Don't
just put down your phone  put it away. Research suggests that the mere presence of a phone can
negatively impact the quality of a conversation.   Whether you're struggling to communicate
with your child's teacher  your neighbour  or someone you love  We Need to Talk offers smart
strategies that can help you have conversations that matter.  @celesteheadlee
www.celesteheadlee.com

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