The bestselling guide to Toyota's legendary philosophy and production system-updated with
important new frameworks for driving innovation and quality in your business One of the most
impactful business guides published in the 21st Century The Toyota Way played an outsized role
in launching the continuous-improvement movement that continues unabated today. Multiple Shingo
Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into
Toyota's world-changing processes showing how you can learn from it to develop your own
improvement program that fits your conditions. Thanks in large part to this book managers
across the globe are creating workforces and systems that produce the highest-quality products
and services establish and retain customer loyalty and drive business profitability and
sustainability. Now Liker has thoroughly updated his classic guide to include: Completely
revised data and updated information about Toyota's approach to competitiveness in the new
world of mobility and smart technology Illustrative examples from manufacturing and service
organizations that have learned and improved from the Toyota Way A fresh approach to leadership
models The brain science and skills for learning to think scientifically How Toyota applies
Hoshin Kanri a planning process that aligns objectives at all levels and marries them to
business strategy Organized into thematic sections covering the various aspects of the Toyota
Way-including Philosophy Processes People and Problem Solving-this unparalleled guide
details the 14 key principles for building the foundation of a powerful improvement system and
managing it for ultimate competitive advantage. With The Toyota Way you have an inspiration
and a model of how to set a direction continuously improve and learn at all levels
continually flow value to satisfy customers improve your leadership and get quality right the
first time.
