EAN: 9783031010798

SYNTHESIS LECTURES ON HUMAN-CENTERED INFORMATIC...

Contextual Design is a user-centered design process that uses in-depth field research to drive
innovative design. Contextual Design was first invented in 1988 and has since been used in a
wide variety of industries and taught in universities all over the world. It is a complete
front-end design process rooted in Contextual Inquiry  the widespread  industry-standard field
data gathering technique. Contextual Design adds techniques to analyze and present user data 
drive ideation from data  design specific product solutions  and iterate those solutions with
customers. In 2013  we overhauled the method to account for the way that technology has
radically changed people's lives since the invention of the touchscreen phones and other
always-on  always-connected  and always-carried devices. This book describes the new Contextual
Design  evolved to help teams design for the way technology now fits into peoples' lives. We
briefly describe the steps of the latest version of Contextual Design and show how they create
a continual immersion in the world of the user for the purpose of innovative product design.

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