EAN: 9783034310017

DEVELOPING EMOTIONALLY INTELLIGENT LEADERSHIP I...

It is widely accepted that the success of higher education institutions is dependent on
effective competent leaders and leadership. There is also growing evidence to support the
proposition that emotional intelligence is strongly linked to effective leadership in the
higher education setting. Additionally  the premise that emotional intelligence can influence
an individual's job satisfaction is well supported. This book details the findings from an
explicit examination of the relevance and interrelationships between emotional intelligence 
leadership practice and job satisfaction in a higher education context. A mixed mode case study
approach comprising eleven cases was used to investigate four research questions. Qualitative
and quantitative data was collected through interviews  surveys and a parametric test designed
to assess individuals' emotional intelligence. Twelve emotional intelligence capabilities
articulating the relevance of emotional intelligence for effective leadership in higher
education is presented as is a model illustrating the specific elements and interelationships
between job satisfaction  emotional intelligence and effective leadership. Finally  a framework
for developing emotionally intelligent leadership capacity in higher education is outlined.

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