EAN: 9783866447899

PROCESS MEASUREMENT IN BUSINESS PROCESS MANAGEM...

Process measurement deals with the quantification of business process models using process
model metrics. This book presents a theoretical framework for the prediction of external
process model attributes (as  for example  error-proneness and understandabiltiy) based on
internal (structural) attributes. The properties of proposed metrics are analyzed. A
visualization technique for metric values is introduced and metrics for process model
understandability and granularity are evaluated.

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