This book examines the massive changes currently taking place in the business world and
commonly known under the label digitalization. In addition it describes the significant
impacts of technological innovations on processes products services and business models. The
digital transformation resulting from these developments leads to disruption for many
enterprises and industries. While for many years IT departments mainly concentrated on
fulfilling the requirements of business departments effectively and efficiently by means of
high-quality IT services and operations today's IT departments are increasingly expected to
actively co-design and co-create the enterprise. This book describes how information technology
enables innovation for businesses and how IT departments can proactively and in a timely
manner collaborate with the business departments of their corporation to leverage these
innovations. It also delineates the implications of digitalization for the structures
processes and people in today's IT departments. IT leaders and managers who are responsible for
corporate IT as well as practice-oriented researchers will find valuable inspirations and
guidance in this book the central mission of which is to encourage and enable a more proactive
role for IT in the digital transformation processes. This book demonstrates the impact of
digital transformation on IT organizations and their management. It also presents potential
risks for technology availability security and data protection. The authors develop a vision
of what IT management should look like in ten years if it is to continue playing an important
role in the company. The book seeks to motivate IT executives and managers with IT
responsibility to actively adapt their thinking and their IT organizations before they are
forced to react to external pressure. Definitely worth reading! Sven Kreimendahl Director
Business Technology Services Campana & Schott