EAN: 9781433105111

FEEDBACK KARTONIERT (TB)

This is the first book devoted to the multidisciplinary study of feedback. It presents a
comprehensive  evidence-based review of the make-or-break factors that determine the efficacy
of criticism  praise  and advice. Its sections deal with fundamental processes of feedback  the
problems associated with delivering feedback across social divides such as race  feedback in
organizational settings  feedback in the helping professions  and feedback in personal
relationships. With engaging and accessible contributions from leading scholars in
communication  management  and social  clinical  and educational psychology  the editors
conclude with an insightful synthesis of the chapters  extracting how-to principles of feedback
that apply across environments and circumstances. A landmark in the study of feedback  the book
stakes a claim for the recognition of the topic as a field of enquiry in its own right.
Feedback will appeal to scholars and practitioners as a comprehensive review of the state of
play in this field  it is also appropriate for use as a text for students in a range of
disciplines including communication  psychology  management  health sciences  and counseling.

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